Visiting hours
Visits are allowed 24 hours a day. No restrictions are set for these visits unless required by the patient.
However, La Maison does take measures to protect and respect its patients' tranquility.
All visitors must sign the registry when entering and exiting the premises.
Children
Children accompanied by an adult and under their surveillance are always welcome.
Alcohol
Alcoholic beverages are allowed in rooms. They must be brought in by the patient or their loved ones. At no time should their use be detrimental to the well-being of other patients.
Tobacco and Cannabis
Per the law, La Maison is a smoke and cannabis-free environment within its walls. The patient and their loved ones can smoke only outside in designated locations. The same goes for e-cigarettes. If the patient wishes to smoke, they must, always, be accompanied by a member of their family or a loved one.
Pets
The patient's loved ones can bring a pet at La Maison.
Cats and dogs are allowed during visits. However, you must first notify the nurse, and visitors must be committed to their close supervision and care. They are allowed in the patient's room only. If they are on a leash and their presence does not bother other patients, they may also be allowed on the patios and outdoor areas of La Maison.
Donations, Tips, and Gifts
In memoriam and estate, donations are accepted and encouraged. The best way to thank the staff and volunteers is to donate to La Maison de la Sérénité.
Volunteers and staff do not accept tips, gifts, or personal donations from patients or their loved ones.
Sweets and snacks are accepted and shared with the whole team.
If you wish to donate at La Maison de la Sérénité, here are the various options available:
Online: I want to donate
By phone: 450-936-4300, ext. 237
By mail: 655, Bellevue Avenue, Laval, QC H7C 0A8.
Please make your cheque out to La Maison de la Sérénité.
An official tax receipt will be sent for donations of $25 and above
Charitable registration number: 897210514RR0001
THANK YOU!
COVID-19
Because of the COVID-19 pandemic, safety requirements apply to visits based on the rules and regulations imposed by the government. These requirements will be specified at the time of pre-admission. We thank you for your understanding and your precious cooperation.