La Maison de la Sérénité relies on a high-quality interdisciplinary team to ensure the proper provision of care and services. This team’s cohesion is essential to encourage patients and their loved ones to express their needs and to meet them while respecting their intimacy and independence.
Interdisciplinary team meetings take place each week to improve the quality of care and solve problems.
Services provided
Interdisciplinary team
Intake
Useful documents
Additional information
Medical team
The physicians’ role is to provide to the patient the best possible relief from pain and other physical symptoms. Together, they determine the treatments and medication best suited to the condition of each patient. They ensure a daily presence and 24-hour emergency medical services, thus supporting the continuity of care. A pharmacist is available for validating and updating each patient’s pharmacological profile. They are also consulted by the physicians and caregiving staff on various aspects and effects of medication.
Nursing care team
The nurses and practical nurses of La Maison provide personalized care suited to the condition of each patient, in addition to relieving symptoms and discomfort. They are supported in their duties by nursing assistants and volunteer caregivers devoted to the comfort of patients and the well-being of their loved ones. The nursing care team provides continued and compassionate care 24 hours a day.
Psycho-social assistance
The social worker provides patients and their loved ones with the support required to adapt to this critical stage in their life. As well, at the patient’s request, a priest may be present. Services to the bereaved are provided by the Lumi-Vie organization.
Support staff
Kitchen team
The Manager of Food Services prepares menus and, with his on-premise team, cooks meals and snacks for patients, family members, visitors, and staff.
Dining room opening hours
Breakfast: 7:30 AM – 10:00AM
Lunch: 12:00 PM – 1:15 PM
Dinner: 5:00 PM – 6:15 PM
Health and safety team
Caretakers ensure that the premises are cleaned in compliance with standards for hygiene and preventing and controlling infections, all while respecting the tranquillity of patients.
Management team
Management cooperates with various other teams to ensure that operations are carried out smoothly.
Volunteer caregivers
After receiving adequate training, volunteers are integrated into the caregiving team. Their role is to help nursing assistants or the nursing staff provide care and ensure a comforting presence to patients and their loved ones.
Volunteers in other areas
Volunteers are the core of La Maison’s mission, and their contribution to various activities is essential to achieving its objectives, whether in administrative or secretarial duties, the Welcome Desk, the kitchen or the maintenance of indoor and outdoor facilities.